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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎08-14-2013
My Device: Z10 & Bold9900
My Carrier: Z10

Nicknames in BBM appear in the form of boxes ?!

Hii !


I bought Z10 Today 

i'm getting upset 


Nikenames in BBM appear in form of boxes ?

I tried checking updates from Setting 

i have the lastest version !


What the solution now ? 

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Nicknames in BBM appear in the form of boxes ?!

Hey Mohd2007,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


This can be caused by someone using special characters or a language that is not supported on your BlackBerry Z10.


This KB article will list the supported languages on BlackBerry 10: www.blackberry.com/btsc/KB33755


Also go into Settings>Language and Input>Input Languages to make sure the language is appearing there.


Let me know if you have any more questions.









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