08-14-2013 09:50 PM
I bought Z10 Today
i'm getting upset
Nikenames in BBM appear in form of boxes ?
I tried checking updates from Setting
i have the lastest version !
What the solution now ?
08-18-2013 11:45 PM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This can be caused by someone using special characters or a language that is not supported on your BlackBerry Z10.
This KB article will list the supported languages on BlackBerry 10: www.blackberry.com/btsc/KB33755
Also go into Settings>Language and Input>Input Languages to make sure the language is appearing there.
Let me know if you have any more questions.
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