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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎02-04-2014
My Device: Z10 STL 100-2
My Carrier: O2

No access to BB World (Personal) after update to 10.2.1.537

Hi Updated to 10.2.1.537 last week and cannot access BB world personal at all - get error message "there was a connection problem - Blackberry World must close". I don't get this message when accessing BB World through work space. The effects are become very annoying as apps that have recently got an update in BB World will not work - users are sent directly to BB World to download the update - no update = no app. I've done all the usual routines to try to resolve the issue up to an including getting a replacement handset but the same issue persists. HELP! Thanks....