09-16-2013 02:51 AM
Good day, dear!
Interesting story about my phone.
I have reset my phone to factory settings. But my phone is don't calling and dont get calls. Sim card is working on another phone. When call to BlackberryZ10 from my phone, on my phone call is going to Blackberry, hooters is going, but Blackberry is not answer, only silence, no effects on the screen.
When i try to call from Blacberry to any phone, when dialing number - the screen darkens and then brightens and nothing happens. What should i do, please help!
Many thanks in advance!
I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700
09-16-2013 08:32 AM
Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
What OS are you on? On your device, type in a new message MYVER and a space after to see and report back please.
BESAdmin's, please make a signature with your BES environment info.
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V