08-13-2014 04:54 AM
My phone is only about 8 weeks old and used to charge overnight to 100%. Now recently it stopped charging at 82%, then 80% and now 78%. Seems to loose 2% per day so eventually it wont charge!! That is 22% difference and makes a huge diff as my battery lasts me the whole day so i normally charge overnight!!
I have taken my battery out, with charger in twice!! It worked when I put the battery back in but am back to the same problem!!
What is the problem - my battery or my device?
How do I resolve this problem?
and please help me as this has been ongoing for a while!!!
08-13-2014 07:16 AM
What is happening is that your on-device battery meter is off-sync with the actual battery charge.
Connect to your OEM wall outlet battery charger and while still connected and powered on, remove the battery a minute to reboot. After reboot leave to fully charge to 100%.
Thus will reset the false charge reading. You may need to do perform this procedure 2-3 times.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code