Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Posts: 1
Registered: ‎10-03-2013
My Device: z10
My Carrier: airtel

Not receiving text messages and whatsapp not updating in hub

I am not getting text messages and whatsapp to Hub. If I restarted the phone I will get all text messages at a time. After that it hangs. Whatsapp messages are getting in application but not in Hub. All other things like facebook, mails, linkedin, twitter are working fine in Hub.


Please help me out!

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Not receiving text messages and whatsapp not updating in hub

Hey araavi,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


What version of BlackBerry 10 are you currently running? Go to Settings>About to get this information.  Also if you   If you remove Whatsapp from the BlackBerry Z10 and restart the BlackBerry smartphone, do you SMS messages appear in the hub again?


I look forward to your reply.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!