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BlackBerry® Z10

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New Member
Posts: 2
Registered: ‎09-23-2013
My Device: Z10
My Carrier: Telekom Srbija

Not showing contact Name in SMS

I have checked the Local Area settings, everythig is fine.

 

I have even tried deleting the contact and re-adding it from the SMS received but no luck.

 

Anyone can help?

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Not showing contact Name in SMS

Hello ubojanic and welcome to the BlackBerry Support Community Forums.

 

What software version is your BlackBerry Z10 using (Settings>About>Category OS)? 

 

Do you have your Contacts saved with the country code and area code? 

 

Are you saving your Contacts to your SIM card or locally? Are they syncing with an email account? 

 

Thanks!

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

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New Member
Posts: 2
Registered: ‎09-23-2013
My Device: Z10
My Carrier: Telekom Srbija

Re: Not showing contact Name in SMS

Hello -HMthePirate, 

 

Thanks for answering to this post.

 

Software version is 10.1.0.4181

All my contacts are saved with country code and area code ( just switched from BB Bold 9900 week ago)

All my contacts are saved locally and synced with my company email account (enterprise server if i remember correctly)

 

You see the problem is when i get a call or an SMS from outside of my country.  Only then it does not show the name of the contact, just the number.  All the calls from my country code are shown correctly.

 

Thanks again!

 

Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: Not showing contact Name in SMS

Do you have these contacts saved in your phone with their local country code and area codes?

-HMthePirate

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!