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05-24-2013 08:48 PM
After updating the OS on my Z10 the browser seems to freeze everytime I load it. It is almost completely unresponsive to touch. I can open the side menu but none of my bookmarks will load and I cannot enter text or "click" on links. I have tried restarting my phone numerous times.
Has anyone else had this problem? How can I fix it?
05-25-2013 01:12 AM
I am facing the exact same issue with my browser. However, it didn't happen immediately after the update. The browser was working perfectly for a week after the date. I faced this issue after I deleted the cookies in my browser. The speed of the browser in this phone was the best part about the phone according to me.
05-30-2013 06:10 PM
Yes, my browser also froze after the first time I cleared the cookies.
Has anyone come up with, or heard of, a solution? I haven't been able to use the browser on my z10 for a couple of weeks now and it's very frustrating. I just want a smartphone that works.
05-30-2013 09:29 PM
06-01-2013 07:35 PM
Hi. I have the exact same problem. It just started yesterday after I deleted cookies. After a reboot, I can somtimes use the voice command to get to google and click links or click an ad in an app, but once I try to type an address or go to the settings it's the same problem.
It would be nice if someone from blackberry can comment on this issue.
08-11-2013 07:38 PM
And I as well. When browser is open it goes to either Google or yahoo (i changed the home page) but won't let you go any further. Sometimes it is not responsive to touch. Other times it will react to touching a link or a URL entered. It trys to go to the pages and displays partial but will not fully loaded and just hangs.
Was working fine for a week. Actually the same problem on my previous z10 which they replaced as they could not reflqsh (att)
Anyone with any ideas. Have rebooted and popped battery.
08-11-2013 07:43 PM
08-12-2013 05:00 PM