11-28-2013 10:23 PM
I received an OS update notification today for 10.2.0.429 and updated, it installed with no problems. I then went to see why there was an update and could not find any information, but did find a few posts saying that thier text messaging no longer worked - when I testing mine, I quickly discovered that I can no longer send or recceive text messages. Emails work fine, but text messages won't go through. I can't find a way to roll back the OS update and I'm concerned about wiping everying - anyone else having this issue and have any ideas what to do?
Solved! Go to Solution.
11-28-2013 10:34 PM
Hi and Welcome to the Community!
Keep the phone on, and remove the battery for about a minute or more and then replace it
11-28-2013 11:05 PM
Thank you! brenj12.
12-01-2013 02:12 PM
as of recently my phone has also developed a text messaging problem. i would not be able to recieve a text message until i restarted my blackberry z10 by holding in the power button, and when i did restart the phone to recieve the text, i read the text but for some reason it just kept appearing as a new message as if i had not opened the message . this problem was quite annoying me so i browsed soloutions and came across this one. followed the instructions, took the battery out whilst the phone was running and it did work to a certain extent. when i opened the message that kept appearing as un-read it had fixed and the message was marked as read! however i still have a problem! i got a friend to message me and the problem is now is that my phone is not recognising i have a new message and to view a new message i have to open the conversation to view it. there's no notifications coming through when i have a new message but the message itself is actually there, but for me to know its there, i have to open the conversation to check if i have a new message!? hopefully i'm not the only person with this problem! please help!?
12-15-2013 11:30 AM
12-22-2013 08:55 PM
I installed the update a week ago today and everything including text messaging is working fine.. I find my battery life even better and the other changes they've implemented (additional alarms for one), are fantastic !!
12-22-2013 09:54 PM
I have the latest update and it's still doing it! Even with my Facebook apps it wil not reload after i've deleted messages or text messages. I just sent a text message and I had to take out the battery and let it reboot before I coulc see the message I sent...