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BlackBerry® Z10

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New Contributor
Posts: 8
Registered: ‎02-26-2013
My Device: Z10
My Carrier: Personal Argentina

OS Update 10.0.9.348 Version Question/Confuse/Dude

Hi,

 

I buy the Z10 and I have the OS Version 10.0.9.2372 and when I check the update (http://us.blackberry.com/software/smartphones/update-new/smartphone.html) tell me that exist a new version 10.0.9.348.

 

I search in the web and found different tags, one say that is the same and other that .348 is the last and the .2372 if for dev alpha.

 

Can any help me with this? Make the update or not?

 

The other question is this update remove all my contacts? I can not make backup with the desktop Link, when start the backup process tell me that exist a error and abort.

 

Thanks,

 

Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: OS Update 10.0.9.348 Version Question/Confuse/Dude

Update 348 is the same as 10.0.9.2372 , it is what all the z10 have. The carriers do have an update , but not all have rolled out to their clients.
http://crackberry.com/how-get-latest-blackberry-10-software-your-z10-even-if-your-carrier-hasnt-push...
 
 The upgrade should not remove your contacts, but to be safe, go into your contacts, swipe from top down and select settings, scroll down and gives you an option to copy your contacts from device to sim Card.  Your backup is failing probably because you already have somekind of backup. Go into my documents and there should be a folder called blackberry and backup. delete it and try again. 

Update BB.JPG

 

New Contributor
Posts: 8
Registered: ‎02-26-2013
My Device: Z10
My Carrier: Personal Argentina

Re: OS Update 10.0.9.348 Version Question/Confuse/Dude

The backup to sim backup my note, pin, birthday, etc.? I think that not, what you think?

Regards,
Highlighted
Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: OS Update 10.0.9.348 Version Question/Confuse/Dude

Dont make the update then..