03-04-2013 11:32 AM
I buy the Z10 and I have the OS Version 10.0.9.2372 and when I check the update (http://us.blackberry.com/software/smartphones/upda
I search in the web and found different tags, one say that is the same and other that .348 is the last and the .2372 if for dev alpha.
Can any help me with this? Make the update or not?
The other question is this update remove all my contacts? I can not make backup with the desktop Link, when start the backup process tell me that exist a error and abort.
03-04-2013 03:02 PM
Update 348 is the same as 10.0.9.2372 , it is what all the z10 have. The carriers do have an update , but not all have rolled out to their clients.
The upgrade should not remove your contacts, but to be safe, go into your contacts, swipe from top down and select settings, scroll down and gives you an option to copy your contacts from device to sim Card. Your backup is failing probably because you already have somekind of backup. Go into my documents and there should be a folder called blackberry and backup. delete it and try again.