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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎03-07-2013
My Device: Z10
My Carrier: Mobily - KSA

Outlook (.msg) attachments cannot open on Z10

Hi. I cannot open any attachments that are included within an email forwarded through Outlook as (.msg) extension. I had no problem whatsoever with my BB9790. When I press on the attachment, it downloads it and then says "no viewer available for unnamed". Note: all the (,msg) attachments are labeled "unnamed" by the Z10. On my BB9790 when I press on the attachment, it downloads it and opens up the attachment as a new email with all attachments included.Please help. I am using regular BIS with gmail setup on my Z10.  Thank you.

 

Contributor
Posts: 15
Registered: ‎02-03-2013
My Device: z10
My Carrier: EE

Re: Outlook (.msg) attachments cannot open on Z10

Your not alone, i have exactly the same problem. And its becoming a big problem to me for work.

Help??? Anyone??
New Contributor
Posts: 3
Registered: ‎03-07-2013
My Device: Z10
My Carrier: Mobily - KSA

Re: Outlook (.msg) attachments cannot open on Z10

Glad to know that I'm not the only one out there with such a ridiculous problem that shouldn't exist in the first place. Let's hope for a solution soon. Fingers crossed!!
New Contributor
Posts: 8
Registered: ‎03-26-2013
My Device: BB Z10, Playbook
My Carrier: rogers

Re: Outlook (.msg) attachments cannot open on Z10

Did anyone get a solution to this problem?

 

Guru III
Posts: 32,200
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Outlook (.msg) attachments cannot open on Z10

did you try to open them from browser in side menu?

 

i also forwarded them to my gmail account and they opened up too.

 

odd they show as HTML files but open fine

 




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New Contributor
Posts: 8
Registered: ‎03-26-2013
My Device: BB Z10, Playbook
My Carrier: rogers

Re: Outlook (.msg) attachments cannot open on Z10

yes. That is what I am doing. I just find it frustrating that this new and powerful phone won't open it up. Thanks. Have a wonderful day.