03-11-2013 01:53 PM
I have recently update my OS to version 10.0.10.82 (OS 10.0.10.648). Since then, my work POP mail not able to send any mails. It stays in the HUB with delayed icon. My Gmail and hotmail accounts are working fine.
My configurations are correct and cross verified many times. I am using incoming server port as 110 and SMTP as 25 without SSL.
The same setting is working fine in my outlook. Is there anyone facing same issue?
Thanks in advance.
03-11-2013 06:16 PM - edited 03-11-2013 06:17 PM
Check with your hosting provider if they are using Barracuda spam fitering. I have an issue where the e-mails were sending from the unit, but never being received. My hosting company whitelisted both addresses and now it seems to be working. It's a workaround, not a fix which is up to BB. Apparently the way the Z10 sends e-mail is not compliant with Barracuda's spam filtering standards.
Not sure if this will help you with your issue but worth a shot.
03-11-2013 07:35 PM
03-11-2013 11:28 PM
There is a known issue in newer versions of Z10 firmware which causes outgoing SMTP issues.
Please see my posts here and on Crackberry about it:
Blackberry is now aware of this issue and is planning to roll out a fix in a future software release.