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02-11-2013 02:17 PM
I have noticed that the Password Screen is not very robust. I have had numerous times where the phone doesn't bring up the keyboard or the screen comes up black when being "woken up".
I have now noticed that when I am on a long call - speakerphone or using a wired earpiece, that the phone will no longer "wake up". I cannot get to the password screen and the phone is basically unuseable and I need to reboot the phone.
One time this happened where my counterparty had to switch phones and called back immediately. I could not answer his call. I had to do a battery pull. The second time this happened I could at least use the power button to restart the phone.
The password screen seems to cause me quite a few issues.
I would like to know if others are experiencing the same thing.
02-11-2013 06:09 PM
Same issue here. 99% of the time this happens after being on a call. If anyone else is experiencing this please reply so hopefully it will be looked at in the next couple software updates.
02-21-2013 11:09 AM
I have the same exact issues. I am a strong Blackberry support, please help to fix this ASAP. I have been an evangelist for the z10 - I can't tell the nay sayers that I am having this problem!
03-27-2013 05:32 AM
05-16-2013 10:11 AM
i believe the same thing happened to be. i was thinking that maybe it had to do with the password screen as well but it's weird how it's worked fine for over a month and then BAM.
this morning i wasn't even on a phone call and i looked to wake up my device by swiping up and there is no response. i can't wake it up from the top button either. i can see the red notification light blinking and i can hear when i get emails but i can't do anything. now i'm going to have to just reboot it. holding the top button shows the power off/restart screen. that's about all i can get to. i think i'll try a battery pull this time.