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BlackBerry® Z10

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Contributor
Posts: 13
Registered: ‎03-03-2014
My Device: march 2013 & z10
My Carrier: Airtel

Phone getting turn off when battery is 20% or low.

Hi,

From the past few days I have noticed that my phone is getting turn off when ever the battery level get below 20% on its own. And then not getting on even after doing efforts. And to make it alive I have to to plug it to charger and after getting charged it gets on of its own.

Am not sure what is happening with it my phone is Z10 SLT100-1 and operating system is currently 10.2.1.3247 pls. Suggest some thing to rectify this issue.

Thanks.

New Member
Posts: 1
Registered: ‎08-11-2014
My Device: GEMINI 8520
My Carrier: Roger

Re: Phone getting turn off when battery is 20% or low.

you must take a battery calibration
use the battery until the device shutdown , then try charge the battery with condition the device OFF

Wait until fully charge and you can try use it again
Highlighted
Contributor
Posts: 34
Registered: ‎04-07-2014
My Device: Blackberry Z10 - STL100-4
My Carrier: warid

Re: Phone getting turn off when battery is 20% or low.

First of all, pull the battery from phone and left it for half an hour minimum. Putt it in phone again. And start charging or use phone. This idea work for me.

Ammar
Contributor
Posts: 12
Registered: ‎09-17-2013
My Device: Blackberry Dev Alpha B
My Carrier: Airtel

Re: Phone getting turn off when battery is 20% or low.

Yes the above method works for me than any other method.