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BlackBerry® Z10

New Member
Posts: 1
Registered: ‎05-12-2013
My Device: Blackberry z10
My Carrier: Mobicom Mongolia
Accepted Solution

Please help. I cannot place a call on BB Z10


Please help. I have problem for placing any call on Blackberry Z10. It was okay until today. I think i did not make any changes for phone. I cannot make call on Blackberry and it ends as soon as i place a call. I normally receive call from someone. What should I do.

Yours sincerely,


Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Please help. I cannot place a call on BB Z10

Hello enkhtuya,

Welcome to the BlackBerry Support Community.


Thank you for your question regarding the issue you are experiencing with making phone calls.


Please reinsert your battery as a test. If this process fails to resolve the issue for you, please contact your mobile service provider for further investigation.


Let us know if you have any other questions.





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