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BlackBerry® Z10

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New Contributor
Posts: 6
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Tesco Mobile

Pls help me!

My bbm display picture wouldnt change for over 2weeks now..I'm currently using the Z10.

Posts: 94,466
Likes: 24,383
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Pls help me!

Have you changed your BBM avatar from within your BBM application?

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New Contributor
Posts: 6
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Tesco Mobile

Re: Pls help me!

Yes it has been changing until 2 weeks ago.

Posts: 94,466
Likes: 24,383
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Pls help me!

OK. Have you changed it in the past two weeks?

And it doesn't change?

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Tesco Mobile

Re: Pls help me!

Yes I did that today
Posts: 94,466
Likes: 24,383
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Pls help me!


AdyGilmore wrote:
Yes I did that today

OK. And do you not see the change?

Is the image you changed it to not visible to you?

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Tesco Mobile

Re: Pls help me!

Hi! The image is visible to me but I don't think my network picks it up cos my display pic has been same on my friends' phone, it didn't change
Posts: 94,466
Likes: 24,383
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Pls help me!


AdyGilmore wrote:
Hi! The image is visible to me but I don't think my network picks it up cos my display pic has been same on my friends' phone, it didn't change

Do this, go make a simple one character change to your BBM screen name, like add a ".' or something simple.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Contributor
Posts: 6
Registered: ‎06-13-2013
My Device: Z10
My Carrier: Tesco Mobile

Re: Pls help me!

Done that..my name changed display picture still same
Posts: 94,466
Likes: 24,383
Solutions: 6,348
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Pls help me!

Your pictures should stay the same, I have not asked you change it.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code