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New Contributor
Posts: 7
Registered: ‎07-10-2013
My Device: Z10
My Carrier: AT&T

Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over

Running a BB Z10 on AT&T. I recently upgraded to OS version a few days ago to 10.1.0.2019 and have noticed that when responding to Facebook messages & Text Messages, if the keyboard is active, there is no response to a side swipe which, before, would have brought me back to the Hub home. 

 

i am having to swipe the keyboard up to go away, then over to go back home. The swipe up doesn't work often though, so the letters i may have hit show up as "typed" messages awaiting sending. 

 

It's getting a little frustrating. Is there any sort of setting to adjust this new swipe requirement? Or is the solution that i remove Texts & Facebook from being shown in the Hub and instead use the apps outside of Hub? 

New Contributor
Posts: 7
Registered: ‎07-10-2013
My Device: Z10
My Carrier: AT&T

Re: Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over

The Facebook Messages were turned off in the Hub Management by default. It's easy to config that back though. 

 

1. Open the Hub 

2. Click the three dots in the bottom right hand corner

3. Select Settings

4. Select Hub Management 

4. Flick the Facebook Setting to On

 

Facebook messages will then appear in the Hub. 

 

I rarely if ever mass delete, however i just tried searching for something, then using the Delete all Prior feature within the search results and it deleted just fine (from a Hotmail Email account). I wasn't able to mass delete just looking at the hotmail folder. 

 

My main issue is will the Hub swipe not behaving as it did. I was enjoying that feature.. (to the point where i'd try the same thing on my iPod touch with disasterous results, lol).

Posts: 95,115
Likes: 24,497
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over


hadtoomuch wrote:

Running a BB Z10 on AT&T. I recently upgraded to OS version a few days ago to 10.1.0.2019 and have noticed that when responding to Facebook messages & Text Messages, if the keyboard is active, there is no response to a side swipe which, before, would have brought me back to the Hub home. 



While I am on a slightly higher OS, I am not seeing what you are, or I am not recreating it exactly as you are.

 

I open my Hub, go to a Text or Facebook message.

I type to respond (the keyboard is active and showing)

I can still swipe from left >> right to close that message and return back to the Hub listing of messages.



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New Contributor
Posts: 7
Registered: ‎07-10-2013
My Device: Z10
My Carrier: AT&T

Re: Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over

That functionality you mentioned worked prior to the upgrade i installed last night. I'm running the official AT&T OS.

Posts: 95,115
Likes: 24,497
Solutions: 6,376
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over

Hmm... well, it's back correctly implemented in 10.1.0.2354



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Trusted Contributor
Posts: 122
Registered: ‎11-08-2012
My Device: Torch 9810, Z10
My Carrier: ATT

Re: Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over

If you are running a "slightly higher" OS then 10.1.0.2019 and not seeing such behaviors...  perhaps we can assume these are bug issues in 10.1.0.2019 and your "slightly higher" OS perhaps corrected them?  Sorry but this is apple to orange with different OS versions in question.

New Contributor
Posts: 7
Registered: ‎07-10-2013
My Device: Z10
My Carrier: AT&T

Re: Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over

My Facebook notifications are appearing in the Hub after i had changed that setting. i am running the same OS. perhaps a reboot? 

Guru III
Posts: 32,189
Registered: ‎06-25-2008
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I'm rockin the BlackBerry DTEK60, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over

I am on AT&T latest OS and able to swipe back to hub from facebook messages.

 

I woudl try to restart phone and try again and if that dont work remove facebook from hub and add back in again

 




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New Contributor
Posts: 7
Registered: ‎07-10-2013
My Device: Z10
My Carrier: AT&T

Re: Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over

I'm glad you got a fix. I wish mine were answerable. I fear i may have to post a new thread though. 

New Contributor
Posts: 7
Registered: ‎07-10-2013
My Device: Z10
My Carrier: AT&T

Re: Post 10.1.0.2019 update, Hub messages require a swipe down then over instead of over

Thanks, my issue is specific to Facebook Messaging or Text Messages, where one would have a keyboard view, after typing, submit, the keyboard remains but the swipe left to right does not return to the hub. 

 

I find i must attempt to swipe the keyboard away, then swipe left or right but i may not be well skilled at swiping because it normally results in gobbledygook typed in the line where one would normally type a message.