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BlackBerry® Z10

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New Contributor
Posts: 3
Registered: ‎09-02-2013
My Device: Z10 and Playbook(16GB)
My Carrier: Telus
Accepted Solution

PrintToGo not working with new version of OS 10

Am unable to load files using PrintToGo since new version (10.1.0.4181) installed.

Worked fine with previous version and works with Playbook (2.1.0.1526)

 

PrintToGo log error:

 

PrintToGoDesktop.exe Information: 0 : 02/09/2013 11:33:52 AM - TCPClient.BeginConnect() using ServerIP:192.168.2.102, ServerPort:80
PrintToGoDesktop.exe Information: 0 : 02/09/2013 11:33:52 AM - TCPClient.EndConnect()
PrintToGoDesktop.exe Information: 0 : 02/09/2013 11:33:52 AM - Connected Successfully!
PrintToGoDesktop.exe Error: 0 : 02/09/2013 11:33:52 AM - Cell Phone Z10 (2ABE5757): EXCEPTION THROWN - System.NullReferenceException: Object reference not set to an instance of an object.
   at RIM.PrintToGo.UserInterface.Device.UploadPDFFile(String fileTransferURL, String fileName, BackgroundWorker bw, DoWorkEventArgs e)
PrintToGoDesktop.exe Information: 0 : Removing temporary PostScript file 'C:\Users\Paul\AppData\Local\Temp\PtB1360.tmp'

New Contributor
Posts: 3
Registered: ‎09-02-2013
My Device: Z10 and Playbook(16GB)
My Carrier: Telus

Re: PrintToGo not working with new version of OS 10

Solved, had to repair the Z10 with the PC!  Would have thought that upgrading software would have saved the environment so that this step was not needed (played with this for several weeks on-and-off).