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BlackBerry® Z10

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Contributor
Posts: 12
Registered: ‎06-07-2013
My Device: Blackberry Z10
My Carrier: T-Mobile

Problem Managing Sounds and Alerts - Blackberry Z10

[ Edited ]

I just bought a Z10,  love the phone, but I have the following issue when managing sounds and alerts:

In previous phones, I was able to configure sounds for txt messages and e-mails separately, but the Z10 has included them in the same cathegory when it comes managing sounds (You can't turn off sounds just email, it applies to both email and txt). Like many people, I don't want the phone to make any sound when I receive an email; however, txts have a different priority and I prefer to have the phone to make a noise when a txt message comes in.

 

Does anybody know a way around this?

 

Thanks in advance.

 

Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Problem Managing Sounds and Alerts - Blackberry Z10

Go into Notifications > Email > Muite Icon on Bottom

Text Messages > Sound On

Contributor
Posts: 12
Registered: ‎06-07-2013
My Device: Blackberry Z10
My Carrier: T-Mobile

Re: Problem Managing Sounds and Alerts - Blackberry Z10

Hi,
I don't see email listed in notifications.
Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Problem Managing Sounds and Alerts - Blackberry Z10

[ Edited ]

What OS are you currently using??

You need to be on 10.1 OS

Contributor
Posts: 12
Registered: ‎06-07-2013
My Device: Blackberry Z10
My Carrier: T-Mobile

Re: Problem Managing Sounds and Alerts - Blackberry Z10

Hi,
Yes; I am running exactly that on my Z10
Developer
Posts: 1,185
Registered: ‎03-24-2011
My Device: Passport/Z30//Q10/ Z10 / 9900 / PlayBook / 9700 / 8900
My Carrier: ATT

Re: Problem Managing Sounds and Alerts - Blackberry Z10

Did you scroll down when your in the Notification Menu?
You should be able to see in the Notification/Alert section
email Messages.
Contributor
Posts: 12
Registered: ‎06-07-2013
My Device: Blackberry Z10
My Carrier: T-Mobile

Re: Problem Managing Sounds and Alerts - Blackberry Z10

Yes.
There is no E-Mail option in that list. I see:
Messages
BBM
Text
Etc