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BlackBerry® Z10

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New Member
Posts: 4
Registered: ‎08-06-2013
My Device: z 10
My Carrier: umc

Problems when using the Z10

1. If you copy the video files from the phone to the computer MacBooK AIR to save and then copy back to the phone while playing the error "The format is not supported", but when you play the files on your computer - and it works.
2. When you receive a SMS indicates the time it is received, not sent. It is very uncomfortable. (Eg turn on the phone I get text messages and see the time it is received and not sent).
3. Notepad does not see the phones recorded in it unless you specify all the number in international format.

Operating system developers hope for your answer.

Posts: 94,669
Likes: 24,430
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Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problems when using the Z10


vit1 wrote:


Operating system developers hope for your answer.


This is a user-to-user community support forum. We are not RIM employees, but volunteers who enjoy assisting other users. RIM personnel rarely comment on queries posted here. You would have noticed this in the message upon registration.

 

#1 - don't know. What format?

#2 - Correct. Others have noted this.

#3 - Notepad, the third party application? Or are you referring to creating an entry in Remember?

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New Member
Posts: 4
Registered: ‎08-06-2013
My Device: z 10
My Carrier: umc

Re: Problems when using the Z10

Some file formats avi. Part of the show, some do not. If they are on the phone to convert to mp4 (function when editing video), sound disappears, but the image is without error. What do you do with SMS? 3 - is the contacts in the phone book. Where nipisat developers about SMS?

Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problems when using the Z10


vit1 wrote:

3 - is the contacts in the phone book. Where nipisat developers about SMS?


3. I thought you were asking about Notepad, not the contacts or phone book.

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1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
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4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
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PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 4
Registered: ‎08-06-2013
My Device: z 10
My Carrier: umc

Re: Problems when using the Z10

More concerned with the problem of time in the SMS. And the non-working video.

Posts: 94,669
Likes: 24,430
Solutions: 6,357
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Problems when using the Z10

Yep, I can't help you with either of those.

The SMS timestamp is what is is, there's not a way to change that, other than to put your device to sleep, rather than off.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 4
Registered: ‎08-06-2013
My Device: z 10
My Carrier: umc

Re: Problems when using the Z10

It is necessary that developers will upgrade the operating system to fix this problem with the SMS. But how to inform?