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BlackBerry® Z10

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Posts: 11
Registered: ‎02-08-2013
My Device: BB z10
My Carrier: Bell

Profile notifications and customizing contacts

Hi Everyone,

I hope someone can help me with following issues:

1. When I change ringtone, volume vibration and LED settings (on or off) on one of the profiles, it automatically changes on the other profiles as well. I simply cannot set different ringtones and other settings

for different profiles, which is really odd.


2. When I'm customizing contact, there is no "silent" mode for the phone or for the messages.

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Profile notifications and customizing contacts

Hey ssarkissov,

Welcome to the BlackBerry® Support Community Forums.


Changes that are made to notifications are globally to all all modes, each mode can not be customized. Currently when customizing a contact you cannot set the volume for this contact to silent.


Let me know if you have any questions.


Thank you.



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Posts: 11
Registered: ‎02-08-2013
My Device: BB z10
My Carrier: Bell

Re: Profile notifications and customizing contacts

Thanks for the reply. Are you planning to make changes to fix these problems? It doesn't make sence to have different profiles, if there is no possibility to customize them. Same applys to customizing single contact.