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BlackBerry® Z10

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New Contributor
Posts: 7
Registered: ‎03-31-2013
My Device: old 88 something tri-band
My Carrier: Verizon

Rapid Battery Discharge

 I installed LinkedIn and Facebook on my new Z10 and had not even activated the phone function yet. I notived that the battery would last only a few hours. So I did a complete reset  to factory settings and have not put either application on yet. I downloaded contacts via gmail contacts (three accts since I have loads of contacts).  The battery appears to draw down even faster now wiith no other apps.

 

Do I have a bad phone? I dread calling Verizon support since they will try to blame me, no matter what the facts.

 

Thanks

GKB

 

Trusted Contributor
Posts: 232
Registered: ‎11-19-2010
My Device: Z10, Playbook

Re: Rapid Battery Discharge

Make sure you have the latest OS installed (Settings/Software/check for updates).