10-25-2013 03:12 PM
I just upgraded a couple day's ago to 10.2 OS.
Since then, I've been having trouble sending texts. Sometimes it will go, other times it wont. I'll get the red x with the notice 'general problems'.
But the big issue is that I seem to get the same message from friends 10+ times. It's like it's on repeat or something.
Very frustrating! Need a fix!!!
10-31-2013 07:42 AM
Welcome to the BlackBerry Support Community.
This article may help with the issue you are having with text messaging since upgrading your BlackBerry Z10 smartphone. "BlackBerry smartphone is unstable after an over the air update due to misaligned BlackBerry 10 OS and radio versions" http://blackberry.com/btsc/KB34666 Be sure to backup your data before trying these steps.
Let me know if that helps.
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