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BlackBerry® Z10


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Regular Contributor
Posts: 62
Registered: ‎09-25-2011
My Device: 9800
My Carrier: O2

Recieved a Z10 Survey Today

I bought an opening day Z10 at ATT and returned it 6 days later.

 

I recieved a survey today and it was written to specifically to sort out where they blew it.

 

Lots of repetiotion, written in the negative, as to just how bad eMail, Contacts and HUB are.

 

A whole series of questions about swiping up and the other main gestures, written like you had a choice to use them. Not sure what they were looking for there.

 

Anyway it's the first positive  sign they know they blew it with the core customers. Maybe there is hope.

 

If they just put back the BIS mail client I will suffer the rest.

Retired
Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Recieved a Z10 Survey Today

Hi monkeno,

 

Thank you for your feedback. We appreciate your input as we are constantly working on improving our products.


Have a great day!

 

 

-HB

 

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Highlighted
Posts: 96,070
Likes: 24,627
Solutions: 6,422
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Recieved a Z10 Survey Today

I highly doubt BlackBerry knows they "blew it".
Because they didn't.


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