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BlackBerry® Z10

New Contributor
Posts: 3
Registered: ‎08-13-2013
My Device: z10
My Carrier: digicel

Red light flashes 4 times and wont turn on

help I did OTA update with my bb z10 now all I getting is flashing redlight phone wont turn on PC can't find phone how can I revive it need help ASAP

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Red light flashes 4 times and wont turn on

Hey famboflava,

Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Follow the steps below to get the BlackBerry Z10 back to life:


  1. Open BlackBerry Link.
  2. Ensure the computer is connected to the Internet.
  3. Power off the BlackBerry 10 smartphone or BlackBerry PlayBook tablet.
  4. Connect the device to the computer.
  5. When the device button is available on the bottom of the BlackBerry Link window, click it.
  6. Click the Reload button.

Let me know if you have any more questions.





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