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BlackBerry® Z10

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New Member
Posts: 2
Registered: ‎08-29-2013
My Device: Z10
My Carrier: Bell

Reinstate Blackberry Travel Account - Help

I used to use this app all the time on a variety of blackberries I had. I swear by it as I do a lot of business travel.

 

It worked fine on my Z10, transferred all my trips etc from my Torch etc seamlessly. Was using blackberry travel on the Z10 for about a month with no issues.

 

However, I accidentally clicked "close my account" option in settings, (admittedly stupid after twittling my thumbs in an airport and clicking on settings)

 

Now I can't reinstate it, and auto trip scanning will (never?) work.

 

Can someone tell me how I can reinstate my blackberry travel account? Each time I try to enable auto trip scanning, it just says no email account is setup.

 

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Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: Reinstate Blackberry Travel Account - Help

Hello Gossips, 

 

Welcome to the forums. 

 

Are you able to sign in to the BlackBerry Travel site at this link: https://travel.blackberry.com/trips/login.html

 

If not then you will need to sign up again on the same page. 

 

Let us know how it goes. 

-SR

 

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New Member
Posts: 2
Registered: ‎08-29-2013
My Device: Z10
My Carrier: Bell

Re: Reinstate Blackberry Travel Account - Help

I signed into the blackberry travel app website as per your advice (and I did this before).

 

My email shows up under the "my profile" page, and is it is designated as primary. Yet I still cannot get auto trip scanning going.