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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎10-18-2011
My Device: Z10
My Carrier: Globe

Restore Stock Firmware of Z10 (Official Release)

Hi, I just got an officially release unit of Z10 from UAE. All was working well. Out of curiosity, I installed an Autoloader and it crippled my cellular radio. I searched the internet and downloaded Autoload-DevAlpha-10.0.10.263.exe and it successfully updated my Z10. Unfortunately, theres a Dev Alpha word from boot up (that's kind of annyoing) not the usual Blackberry Logo with progress bar (rotating the logo). Would you happen to be able to assist me in restoring back my stock firmware? Need your help. Hoping for your prompt and favorable response.

Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Restore Stock Firmware of Z10 (Official Release)

Hi there, please follow the resolution in this kb article to reinstall your OS:

http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB33480&sliceId=2&di...
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. Smiley Happy
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New Contributor
Posts: 4
Registered: ‎10-18-2011
My Device: Z10
My Carrier: Globe

Re: Restore Stock Firmware of Z10 (Official Release)

Hi thanks for this reference. I actually did this already but still my software is showing Dev Alpha. *sigh*

Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Restore Stock Firmware of Z10 (Official Release)

Call your carrier for support. Shouldn't have loaded that Dev software eh? Smiley Wink

Or maybe you bought a Dev device from eBay? Smiley Happy
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. Smiley Happy
New Contributor
Posts: 4
Registered: ‎10-18-2011
My Device: Z10
My Carrier: Globe

Re: Restore Stock Firmware of Z10 (Official Release)

Oh no. This is an official legit Z10 :-) Bought it in UAE.

 

All software upon unboxing are good. updated official software. good.

 

Saw a "leaked" os 10.0.10.263 and installed it. Too much for curiosity. :-)

 

Will wait for more people to have Z10 on their hands and hopefully somebody would fall into the same predicament as I am and studiously find a solution. :-D

 

Thanks for the help. ;-)

Forums Advisor III
Posts: 1,036
Registered: ‎02-07-2013
My Device: Z10
My Carrier: Rogers

Re: Restore Stock Firmware of Z10 (Official Release)

Smiley Wink
-: DrewRead :-
Can't find an app on Blackberry World yet? Tweet the developer and ask when they will #GetWithBB10 !!
"Like it" if you like it. Smiley Happy
New Developer
Posts: 129
Registered: ‎10-03-2012
My Device: Blackberry Alpha

Re: Restore Stock Firmware of Z10 (Official Release)

any updates on your attempt to restore the firmware?

Click the Like button if you find my post useful and as a way to let me know someone actually read it.