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BlackBerry® Z10

New Contributor
Posts: 2
Registered: ‎08-23-2013
My Device: z10
My Carrier: sasktel

Roaming causes loss of contacts

When I travel to the US from Canada I lose the names of my contacts.  In the text history, the names have been changed to their phone numbers.  The Contact list is empty and caller id does not display the names, only the phone numbers.  If I enter the Contact name while on the US carrier, the contact is displayed correctly.  The name of the contact is somehow linked to the carrier.  When I return to Canada, all is correct again.  Is there a setting required?