Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Contributor
Posts: 13
Registered: ‎11-02-2009
My Device: 8520
My Carrier: T-Mobile

SIM Toolkit reminder every minute

Since launching the "My Services" app, I now receive a SIM Toolkit reminder every minute in the HUB

It displays the section I was in - eg Music

 

The only way to clear these is the close the app

Not a major thing but wondered if anyone else has experienced this - pretty annoying

Retired
Posts: 2,649
Registered: ‎04-01-2008
My Device: 9500, 8110, 8700, 8220, 9100, 9800, 9810, Z10

Re: SIM Toolkit reminder every minute

Hello shaptoni

 

Thank you for your question. 

 

Can you please explain a bit more about the "My Services" application? Is this an applications that was downloaded or was this an application that was pre installed on the device? Is the application related to services offered by your mobile network provider? 

-SR

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Contributor
Posts: 13
Registered: ‎11-02-2009
My Device: 8520
My Carrier: T-Mobile

Re: SIM Toolkit reminder every minute

the "My Services" application was preinstalled

the icon looks like a SIM. It must be pre loaded by our provider EE - the options are:

  • Make a Payment
  • My Account
  • Horoscopes
  • Music
  • Fun & games
  • News and Sports
  • Chat
New Member
Posts: 1
Registered: ‎02-12-2013
My Device: Blackberry 9700 and Blackberry 10 Dev. Alpha
My Carrier: Safaricom

Re: SIM Toolkit reminder every minute

[ Edited ]

I think you subscribed for one of those services. Contact your provider customer care on how to unsubscribe.

Forums Veteran I
Posts: 1,863
Registered: ‎12-23-2013
My Device: Z30, Z10
My Carrier: Vodacom

Re: SIM Toolkit reminder every minute


shaptoni wrote:

the "My Services" application was preinstalled

the icon looks like a SIM. It must be pre loaded by our provider EE - the options are:

  • Make a Payment
  • My Account
  • Horoscopes
  • Music
  • Fun & games
  • News and Sports
  • Chat

Your carrier loaded their login app on the phone and it probably cannot be deleted. Usually the carriers have their apps on BB World, Play Store and iTunes were one can download if necessary.

Agree with @bantab, only your carrier can sort it out.

 

Forums Advisor III
Posts: 1,177
Registered: ‎01-23-2009
My Device: Samsung Galaxy S2, Samsung Galaxy S3, Samsung Galaxy Note 4, BlackBerry Torch 9800, BlackBerry Z10, Blackberry Z30, BlackBerry Priv
My Carrier: Fido

Re: SIM Toolkit reminder every minute

Usually when you upgrade the official OS through your carrier, they add some things but based on what I know, those apps should be removable, if one chooses to do so. They are not core apps. They should have the option to be disabled or deleted