08-22-2013 08:42 AM
Hi there BB Community!
I recently bought a Z10 and i'm trying to transfer files from my old BB8900 to the Z10 using BB Link.
everything is fine with the contact list, documents and so on... but.... old SMS (text messages) are not transferring.
The link software tells me that everything is ok though. wierd.
Any suggestions ?
08-27-2013 09:21 AM
Attempt a custom backup of the SMS database for your BlackBerry Curve 8900 smartphone by using the BlackBerry Desktop Software: http://www.blackberry.com/btsc/KB12487
Once this process has been completed attempt restoring the Legacy Device backup to your BlackBerry Z10 smartphone by restoring the backup file using BlackBerry Link.
Let us know if this helps to restore the SMS messages.
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