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BlackBerry® Z10

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Contributor
Posts: 27
Registered: ‎12-12-2011
My Device: curve 8900
My Carrier: proximus

SMS Transfert

Hi there BB Community!

 

I recently bought a Z10 and i'm trying to transfer files from my old BB8900 to the Z10 using BB Link.

everything is fine with the contact list, documents and so on... but.... old SMS (text messages) are not transferring.

The link software tells me that everything is ok though. wierd.

 

Any suggestions ?

 

kind regards,

 

Retired
Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: SMS Transfert

Hello MaxTPS,

 

Attempt a custom backup of the SMS database for your BlackBerry Curve 8900 smartphone by using the BlackBerry Desktop Software: http://www.blackberry.com/btsc/KB12487

 

Once this process has been completed attempt restoring the Legacy Device backup to your BlackBerry Z10 smartphone by restoring the backup file using BlackBerry Link.

 

  1. Connect the BlackBerry 10 smartphone to the computer using the USB cable.
  2. At the bottom of the BlackBerry Link screen, press the up arrow to the right of the name of the new BlackBerry smartphone.
  3. Select Restore > Restore from backup file > Legacy Device Backup Files.
  4. Select the desired backup file.
  5. Place a checkmark next to the data to restore to the BlackBerry 10 smartphone. To restore all supported data, place a checkmark next to Restore all data
  6. Press Restore.

Let us know if this helps to restore the SMS messages.


-FB


 


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Contributor
Posts: 27
Registered: ‎12-12-2011
My Device: curve 8900
My Carrier: proximus

Re: SMS Transfert

sorry, it didn't make it :/