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BlackBerry® Z10

New Contributor
Posts: 3
Registered: ‎06-11-2013
My Device: Z10
My Carrier: Koodo

Self start



I am unable to open your email.  Please note my Blackberry Z10 continues to boot without being prompted.  I am past my 30 days from purchase.  What are my options?  Could Blackberry send me diagnostic tools please?  Or, could I download these tools -  if yes where from?




Forums Advisor III
Posts: 1,850
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Self start

Good day

What is your current OS you're running? Have you done OS update yet?
Want to contract me? You can follow me on Twitter @RobGambino