10-18-2013 08:07 PM
I have bought my Blackberry Z10 from out side Malaysia. My Z 10 nowis not workingwhen I moved to Malaysia.
I believe it is locked. I have shown it to maxiscenter and they are not sure how to fix it.
How can I unlock the sim? The sim is not ditected when I put it in my Z10?
10-18-2013 11:11 PM - edited 10-18-2013 11:12 PM
You mean locked to your original carrier? Got to Settings > Security and Privacy > Sim card. If the phone is unlocked, at the bottom, it will say: Network UNLOCKED. Network subset UNLOCKED. Service Provider UNLOCKED. If it IS unlocked, you may just need a new SIM from your new carrier. If you are using a SIM from your Malay carrier, you may have to do a hard reset or perhaps, even, a wipe. Or, try a new SIM.
If it's locked you will have to get an unlock code.
10-19-2013 03:44 PM
10-19-2013 06:48 PM
10-20-2013 10:04 AM
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code