06-20-2013 05:40 PM
06-21-2013 02:54 PM
Welcome to the support community!
Was the software update interupted at all? Was it a wireless update?
Could you please try connecting to a power source and try removing and reinserting the battery again? When you do this, is there any change? Do you see any LED light on the BlackBerry Z10 smartphone?
I look forward to your response.
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07-30-2013 05:05 PM
07-31-2013 12:59 AM