Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Highlighted
New Member
Posts: 3
Registered: ‎07-10-2013
My Device: Blackberry z10
My Carrier: AT&T

Software update problems

After the software update I did yesterday (to 10.1.0.2019) I ca no longer text. This is a huge issue. I have tried using the hub, contacts, and the texting app but nothing works. Also my amazon kindle app will not open ether. Please help. PS the visual voice mail is always wanting me to enter a password, I do not have one and do not want one. It interrupts everything and is really annoying. Not new to the update but it is still a problem.
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software update problems

Try this... leaving your Z10 powered on, remove the battery and the SIM card (leave the Media Card in), for a few minutes.

Reinsert the SIM and battery and reboot... and try again.

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 3
Registered: ‎07-10-2013
My Device: Blackberry z10
My Carrier: AT&T

Re: Software update problems

No luck
Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Software update problems


Indicat wrote:
No luck

No detail?

 

 

>> NEW! 10% discount on BlackBerry devices from ShopBlackBerry.com, including PRIV


1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code
New Member
Posts: 3
Registered: ‎07-10-2013
My Device: Blackberry z10
My Carrier: AT&T

Re: Software update problems

All the issues are the same there was no change when I took out the battery and sim then restarted it.