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BlackBerry® Z10

Posts: 1
Registered: ‎04-23-2013
My Device: Z10
My Carrier: Telus

Stalled download

I've got an app that is stalled while downloading and I can't delete it, cancel it, or stop it.


I've tried removing the battery to no avail.


Any suggestions?



Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Stalled download

Hey Dakotabluek,

Welcome to the BlackBerry® Support Community Forums.


To remove or cancel the application from BlackBerry World please review the workaround outlined in the following article:

Downloaded applications in BlackBerry World are stuck in an Installing state and cannot be cancelled or removed from the download list



Let us know if you have any other questions.





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