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BlackBerry® Z10

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New Contributor
Posts: 2
Registered: ‎10-22-2013
My Device: Z10
My Carrier: Verizon

Swipe down the middle of the screen message

The black bar message for Swipe down the middle of the screen is always on and blocks or partially blocks ICONS on the home screen.  I have had my Z10 for two days so appreciate any help...

Super Contributor
Posts: 472
Registered: ‎12-02-2009
My Device: Priv, Passport, iPhone 6s
My Carrier: Telus

Re: Swipe down the middle of the screen message

It sounds like you're referring to the tail end of the startup demo.  If you follow those onscreen instructions and swipe through ad directed, they'll stop appearing.

New Contributor
Posts: 2
Registered: ‎10-22-2013
My Device: Z10
My Carrier: Verizon

Re: Swipe down the middle of the screen message

That fixed it!! Thanks - I should remember to always look for the simplest solution 1st...

 

Mike

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Super Contributor
Posts: 472
Registered: ‎12-02-2009
My Device: Priv, Passport, iPhone 6s
My Carrier: Telus

Re: Swipe down the middle of the screen message

No worries Mike. Cheers