Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

New Member
Posts: 1
Registered: ‎03-13-2013
My Device: Blackberry Z10
My Carrier: 629635027

Sync Blackberry 9800 to BB Z10



I just got a BB Z10 and I installed succesfully the BB Link. I tried to migrate the info from the old device to the new one and in step 5/8 it stoped. It gives an error of no proxy conection!!!


Can you help me?

Posts: 46
Registered: ‎04-19-2010
My Device: BB Playbook, BB Torch 9800, BB Z10, iPhone5
My Carrier: Vodafone DE

Re: Sync Blackberry 9800 to BB Z10

Same happend to me.

I've given up and startet Z10 without restoring

Posts: 94,747
Likes: 24,446
Solutions: 6,361
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Sync Blackberry 9800 to BB Z10

Using your 9800, backup your 9800 to the PC. Make a complete backup.


Then connect your z10 the PC, and you should be able to choose the RESTORE and find that backup file and restore data from the back up to the Z10..

If your Address Book contains any Address Groups, the address book won't be restored.

1. If any post helps you please click the Like Button below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4   Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA   Display/Scan Bar Code