Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

Posts: 14
Registered: ‎02-08-2013
My Device: Blackberry Z10 switching from Bold 9700

Syncing Music files......

I was excited this morning to try and put my music on my phone. YIKES!!!! I have a huge 500G storage for our files. Needless to say when Blackberry link only gave me an option of using media player I was hugely dissappiointed. At least for the pictures I was allowed to choose a file location, the music selection does not allow this Smiley Sad


Does anyone have a solution to get around this.

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Syncing Music files......

Hello Gazelle,


One option would be to manually drag and drop or copy and paste the music files to the Blackberry z10 smartphone. Open My Computer/Computer, select the BlackBerry hard drive, and select the music folder, you can drag and drop or copy and paste the files into this folder.


I hope this helps.




Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Super Contributor
Posts: 511
Registered: ‎06-21-2011
My Device: Priv, Playbook
My Carrier: Bell

Re: Syncing Music files......

Personally, I don't like the sync option. One large reason I don't like itunes. I've always used an instance of Explorer to arrange my music & this is proving difficult on the z10. Last I tried, I almost blew up the cell.. don't really want to try again but I would like to rearrange it. The downloaded ringtones are getting lumped in at download, with music. I Shuffeled All earlier & it started playing the ringtones.. how dumb!

But under My Computer, this z10 does NOT show up so I can't open it using an instance of Explorer