09-16-2013 10:33 AM - edited 09-16-2013 10:36 AM
I have a Z10 with version 10.1.0.4181 OS. My phone works great and I love it. Except recently, I've noticed that if I send a text message to a specific person and they send me one at the same time, my text message screen freezes at a blank message with the contact's name showing, but no history of texts. My phone beeps and lets me know I've received messges in the conversation. And I can see it when I return to the hub, but tapping any text message or even a blank one, brings me back to a blank message for this contact. All other features remain functional except text. If I reboot, all is okay afterwards.
Any suggestions or fixes? Thanks in advance. I could use the help.
09-16-2013 12:32 PM
Have you restarted your computer Z10 Blackberry to see if the changes improve.
If the problem evidences the persistence do a hard reset by pressing the power button for 30seconds.
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09-16-2013 02:07 PM
Thanks for the reply. Yes, rebooting fixes the problem. But I shouldn't have to reboot if I happen to receive a text the same time I'm sending one. Sounds like a OS bug. Has it happened to anyone else? I've found other people on the internet with similar problems...but was unable to find a solution to the issue as of yet.
05-15-2014 03:37 PM
I have this same problem and it is driving me crazy! Its gotten me to the point where I probably wont get another blackberry again becuase their seems to be no solution.
I thinki the biggest issue is that the os does not have a save text history option, it just automatically does it, I have tried deleting my history one conversation at a time and it seems to help a bit, but it often freezes when I do this so it takes forever to do. You shouldnt have to do this anyways, its a bit rediculous how bad it is. My phone freezes a couple times a day