Welcome!

Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® Z10

Reply
Contributor
Posts: 12
Registered: ‎07-31-2013
My Device: z10
My Carrier: ch-orange

Re: Text message rocords lost

So... could we have an answer, ASAP, please ???
New Contributor
Posts: 5
Registered: ‎07-30-2013
My Device: Z10
My Carrier: fido

Re: Text message rocords lost

That's jus proves how flawed the new blackberry is. Never going to get another blackberry again, so unacceptable.
Contributor
Posts: 12
Registered: ‎07-31-2013
My Device: z10
My Carrier: ch-orange

Re: Text message rocords lost

10 days, now... nothing from BB... I will insist, I want to recover my text messages!!!!
New Contributor
Posts: 5
Registered: ‎07-30-2013
My Device: Z10
My Carrier: fido

Re: Text message rocords lost

Hey compessia. I'm on the same boat as u, but it appears that BlackBerry team is not going to take any action to help us.
Guru III
Posts: 32,127
Registered: ‎06-25-2008
My Device:

I'm rockin the BlackBerry PRIV, Passport, Z30, Z10, Q10, BlackBerry Mini Stereo Speaker, 64 gig PlayBook,BT Headset HS-700

My Carrier: I am on AT&T. Please edit your Personal Profile with your DEVICE TYPE, DEVICE OS and Carrier

Re: Text message rocords lost

before upgrading an OS on any device PC, phone, tablet, etc, you should perform a backup prior incase the upgrade fails

 

I have been in IT for decades and there are 10 types of people. one that have lost data and ones that will lose data

 




Click here to Backup the data on your BlackBerry Device! It's important, and FREE!


Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals

BESAdmin's, please make a signature with your BES environment info.


SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope


Want to thank me? Buy my KnottyRope App here


BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V


Highlighted
New Contributor
Posts: 6
Registered: ‎07-31-2013
My Device: BlackBerry Z10
My Carrier: T-Mobile

Re: Text message rocords lost

Thanks for stating the obvious Guru, but you've failed to understand that even though the majority of us have backed up, out text messages still went missing.
New Contributor
Posts: 5
Registered: ‎07-30-2013
My Device: Z10
My Carrier: fido

Re: Text message rocords lost

Hey guru. It's not our fault that Blackberries updates cause our text records to go missing. It's not suppose to happen at the first place
Contributor
Posts: 12
Registered: ‎07-31-2013
My Device: z10
My Carrier: ch-orange

Re: Text message rocords lost

Sure, there are 2 types of losers, the one accusing others to be responsible for their failures and the one who will accuse others to be responsible for their failures. Some many other cases are like us... We are professional in our field or fields of activity and we don't care about settings, passwords, rules... so, back-up is a specialist point and that's why I decided to join BB, to get more and better business... So, yes, I still insist to get a real answer with a real solution to get my text messages back...!!!
New Contributor
Posts: 6
Registered: ‎07-31-2013
My Device: BlackBerry Z10
My Carrier: T-Mobile

Re: Text message rocords lost

Here, here!!!!!