12-24-2013 03:52 AM
Tnx for respond!
I think it`s not a Verizon Phone, and all services are working, (all BB services, wifi)
when I switch power on, phone are no zone, then i go to settings, mobile network.
and there is mobile network switched off, when i switch it ON, they says "The SIM Card is from an unknown source"
And that's all
Do you understand what I want to say?
12-24-2013 09:29 AM
02-17-2014 07:11 PM
02-17-2014 08:06 PM
hi! I have the same problem several days ago and I can not solve, I know you will be able to help me. I have a Z10 100-1 STL Movistar Argentina, worked perfectly but suddenly no telephony service. no signal meter, instead there is a big red X and below it says "Unknown error". does not operate the radio, it does not allow or turn or off. change the SIM card, clear the device about 20 times and updated all OS versions I found on the web and still not working. Install the files separately radio testing different versions but does not work. updates made from the phone, from BBLINK with autoloaders etc, but the radio still does not work. But even without the SIM card the radio NO WORK , so I think the problem is the radio. One thing: before this problem When I turned on/off my phone appeared logo Movistar (my carrier), but after this error anymore. and the radio setup menu I get the message "The SIM card is from an unknown source" although this is not the SIM inserted I receive this message. all BB services work perfect on WIFI, but I have no telephony service. only one big "X" red on place the signal meter. it may be this error? and how I can fix it? many thank you very much!
Did you get the phone from your carrier? Is the phone unlocked or still locked to your carrier?