02-18-2014 02:33 PM
02-18-2014 09:44 PM
02-18-2014 10:51 PM
Personaly, I would call the carrier to clarify this... Why are you getting no network signal when SIM is in the phone? Even without a SIM, the phone should pick up a signal - from the carrier that`s locked to - for emergency calls. Better yet, find out if your carrier has a store and go visit the store.
that's what I've been doing all the time this last week, but you said it because I did it is. but did not work. the error message still appears even with or without the SIM card.
one thing: though sim card is not inserted: the BlackBerry logo appears above and have all the data services. this is normal? thanks
There are a couple of things I can think of - defective SIM card or somthing to do with the network - but you should call them and ask about this
The Blackberry logo in the top right corner, indicates you have data - or that the data on your phone is switched ON.
02-18-2014 11:10 PM
02-19-2014 08:43 AM
02-19-2014 09:44 AM
02-19-2014 12:31 PM - edited 02-19-2014 12:35 PM
Try going in through the Hub. Hub > 3dots > settings > text messages > advanced. Go to bottom. Are APN settings active here? You must have the correct APN settings as supplied by your network.
Also, if you can't find them, remove the SIM and restart w/o to see if they appear.