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BlackBerry® Z10

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New Member
Posts: 1
Registered: ‎06-08-2013
My Device: Z10
My Carrier: maxis Communications

The alternative alphabets proposed by the virtual keyboard

In the midst of composing messages/emails my finger will accidentally touch some alphabets causing the above to pop up. To get rid if this is very irritating as i need to exit the messages and come back in. The backspace delete wont work. Question 1 : how to avoid this. Question 2: how to fix this without exiting the message and coming back in.
Retired
Posts: 3,246
Registered: ‎07-26-2010
My Device: BlackBerry Z10
My Carrier: Bell

Re: The alternative alphabets proposed by the virtual keyboard

Hello Kamariah407 and welcome to the BlackBerry Support Community Forums.

 

Sorry to hear you're having an issue with your keyboard.

 

To clarify, are you referring to the alternate characters, like the numbers,  brackets, asterisk, question mark? If this is the case, tap the ABC button on the lower left corner to revert back to the standard QWERTY keyboard.

 

If not, can you specify the alternate alphabet keyboard you're seeing?

 

Thanks!

-HMthePirate

 

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