06-08-2013 06:37 PM
06-10-2013 06:16 PM
Hello Kamariah407 and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your keyboard.
To clarify, are you referring to the alternate characters, like the numbers, brackets, asterisk, question mark? If this is the case, tap the ABC button on the lower left corner to revert back to the standard QWERTY keyboard.
If not, can you specify the alternate alphabet keyboard you're seeing?