05-23-2013 03:28 AM
Welcome to the BlackBerry Support Community Forums.
Can you please confirm that your BlackBerry Z10 Smartphone is up to date?
Can you also confirm when you said the issue occurs when you enter an area code; are you entering a country code for this contact into the BlackBerry Z10 Smartphone? We have had reports of these types of symptoms occuring after country codes are entered into contacts.
If you are entering a country code, how are you entering it into the BlackBerry Z10 Smartphone? Do you enter it with a leading "+" or "00" before the country code?
I look forward to your reply.
Come follow your BlackBerry Technical Team on Twitter !@BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)
05-25-2013 08:00 AM - edited 05-25-2013 08:01 AM
Yes my blackberry z10 is up to date. And in my whole life is put numbers in contacts starts with "00" not "+" and all phones I used is recognize it. Even the z10. But after the last update"10.1.0.273" its come back again and ive sold my new Q10 because of this small problem. And also I can't put a emijoy"" while broadcasting there is a lots of missing stuff in the OS 10 I was a big fan of Blackberry and I wish they make there OS 10 more solid. ThanK YOU for responding.
05-25-2013 08:21 AM
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code