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BlackBerry® Z10

Posts: 1
Registered: ‎03-30-2013
My Device: Black Berry Z10
My Carrier: Telstra

'The recording couldn't start' ???? why can't I film?

I can't take vides on my z10.

When I go into camera, change it to video mode and tap the screen to start recording a message comes up saying 'the recoding couldn't start' all I can click is 'ok' doesn’t say why I can’t record? I have gone through the settings in camera but still same message appears,

I can't see any settings in System Stetting I need to change. Looked at my storage, there is heaps of device storage free and have only used a fraction of the media card storage.

Why doesn't it want to record? Please help, Thanks Smiley Happy


Forums Advisor I
Posts: 568
Registered: ‎02-05-2013
My Device: Blackberry Z10, Blackberry Playbook 64gb
My Carrier: Bell

Re: 'The recording couldn't start' ???? why can't I film?

People who have experienced recording to an SD card on the z10, never formated their card before they used it.  It needs to be formated on your z10, (Settings,storage and access, format media card.) give that a try and see if it resolves your issue.

Posts: 21
Registered: ‎08-13-2013
My Device: Q 10
My Carrier: Mobily

Re: 'The recording couldn't start' ???? why can't I film?

I have the same proplem and I have no media card I used to use my device to save the recordings
any solution?