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Reply
Contributor
Posts: 16
Registered: ‎04-13-2013
My Device: Z10
My Carrier: O2

Transfer contacts from Z10 to Torch 9860

Hi,

 

I have recently backedup my Z10 on blackberry link (personal phone). I have then downloaded BB desktop manager for my 9860 (work phone) - there is no info on the 9860 yet.

 

I thought that i would be able to transfer the contacts from the backup file of the Z10 to my 9860 - but when i select restore on the desktop software for the 9860, the file is not there. When i search and select for the backup file, it does not allow me to select or do anything with it.

 

Am i doing something wrong?

 

All i want to do is get contacts from my Z10 to my older 9860...

 

Help...

Forums Advisor III
Posts: 1,483
Registered: ‎04-19-2011
My Device: BlackBerry Z10 + Z30 + Playbook 64
My Carrier: Rogers

Re: Transfer contacts from Z10 to Torch 9860


Scottgo wrote:

Hi,

 

I have recently backedup my Z10 on blackberry link (personal phone). I have then downloaded BB desktop manager for my 9860 (work phone) - there is no info on the 9860 yet.

 

I thought that i would be able to transfer the contacts from the backup file of the Z10 to my 9860 - but when i select restore on the desktop software for the 9860, the file is not there. When i search and select for the backup file, it does not allow me to select or do anything with it.

 

Am i doing something wrong?

 

All i want to do is get contacts from my Z10 to my older 9860...

 

Help...


You can not go backward with a backup fille, you will either need to use Active Sync from work to transfer your information, or find a online email service that allow you either Active sync or CARDDAV to be able to transfer to the older phone

Or you can do it manually

---------------------------------------------
Using the Playbook and the Z10 and the Z30 and loving them

Martin