04-27-2013 08:31 AM
Hi, I have bought Z10, but not from a Authorised seller. I was using BB 9780. I am not able to transfer saved sms & Memos. Also I am not able to use MapMyIndia App. I have tried all switch device from 9780 to 9900 & thru BB Link & Media Card. Kindly help.
04-29-2013 12:11 AM
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Downloaded applications from BlackBerry World will not transfer to the BlackBerry Z10. Do you get any errors when you try to transfer the SMS messages and Memos to the BlackBerry Z10?
Here is a list of items that will not migrate over: www.blackberry.com/btsc/KB33523
I look forward to your reply.
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Click Accept as Solution for posts that have solved your issue(s)!
04-29-2013 01:57 AM
Hi, the link you sent does not mention not being able to transfer Saved SMS or Memos. I donot get any errors when I to transfer the said data. The only thing is I am not able to see it on my new phone.
I have tried all methods of transfering data, like transferring from 9780 (OS6) to 9900 (OS7). I am able to see that data on 9900. I then tried to transfer data from 9900 (OS7) to Z10 thru BB Link & also by switching thru media card. Still it did show up on Z10
Also regarding the application MapMyIndia, i have downloaded on Z10 only, but I am not able to use it because my BB pin is not registered by Blackberry with MapMyInida vendor.
Thanks for your reply,
04-30-2013 02:11 AM
I was able to transfer the memos from 9900 (OS 7) to Z10. Now which folder is saved sms stored on 9780/9900 phones?
I need to transfer saved sms from the 9780/9900 fone to Z10.
Kindly help & guide.
05-08-2013 08:55 AM
This doesn't address one of the original problems which is the retrieval of sms stored on OS 7.x. This operation is supported by Link, but seems to be broken.
I end up with blank text messages. I can see who the conversation was with, but that's it.
05-23-2014 03:50 PM
there are so many questions on this topic and not ONE answer! i NEED my memos transerred. my old phone is about to give out!!! i have over 50 memos! ho am i supposed to do that manually??? WHERE is the blackberry support here???