02-23-2013 07:19 AM
Just picked up a new Z10 and it pairs fine with my BMW but the phonebook does not show up. I had a bold before the Z10 and that worked fine. Any ideas on how I can transfer the phonebook to the car appreciated.
02-24-2013 07:12 PM
Hello threeputt and welcome to the BlackBerry Support Community Forums.
Sorry to hear you're having an issue with your Contacts and Bluetooth.
Did you confirm with BMW that your Bluetooth software is up to date? What year is your vehicle?
Does your vehicle support other features of Bluetooth, such as Music control? If so, does that feature work?
02-24-2013 08:57 PM
The customer care numbers show up, a Taxi number (why I have no idea) , and directory assistance. It probably has something to do with Blackberry Balance, our IT folks have that running. What I did was enter some of the contacts onto the sim card directly and they now show up in the phonebook, the car is a 2011. Also can't tranfer any work contacts to the sim card if blackberry balance is engaged.
02-24-2013 11:03 PM
02-25-2013 10:15 AM
02-25-2013 06:07 PM
Problem solved, I had our IT go into Blackberry Balance and click the "allow" box where it said "allow contacts to be sent via bluetooth". Works fine now or at least on the way home tonight. Apparently "do not allow" is the default. Your suggestion may work as well but I am happy with this result.
02-25-2013 10:40 PM
03-11-2013 10:05 AM