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BlackBerry® Z10

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New Contributor
Posts: 4
Registered: ‎11-18-2012
My Device: Torch 9810
My Carrier: Rogers

Tried to upgrade the software...stuck on 100%

I got the software alert, so followed through the steps to upgrade to OS10 on my Z10....and it said it had to restart.  Clicked Now...it restarted but then got stuck on the blackberry logo, saying 100% and would not leave.  I could not shut it off, so I removed the battery.  Started again and the same thing...stuck on 100%.

 

What can I do??

New Contributor
Posts: 4
Registered: ‎11-18-2012
My Device: Torch 9810
My Carrier: Rogers

Re: Tried to upgrade the software...stuck on 100%

Okay....I left it sitting and after like half an hour it finally started properly.  Just give it time.