10-14-2013 09:57 AM
I got the software alert, so followed through the steps to upgrade to OS10 on my Z10....and it said it had to restart. Clicked Now...it restarted but then got stuck on the blackberry logo, saying 100% and would not leave. I could not shut it off, so I removed the battery. Started again and the same thing...stuck on 100%.
What can I do??