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BlackBerry® Z10

New Contributor
Posts: 3
Registered: ‎03-17-2013
My Device: BlackBerry Z10
My Carrier: T-Mobile

Unable to hear the other person on a call

The last few weeks I've been having an issue of being unable to hear the person on the other line. It doesn't matter if I make the call or receive it. When making the call I don't even hear the ringing anymore. However, when i put my phone on speaker It works. What is going on? HELP!
Forums Advisor III
Posts: 1,849
Registered: ‎05-29-2013
My Device: Passport & PlayBook
My Carrier: Bell

Re: Unable to hear the other person on a call

Good day

Have you tried battery pull?
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